Southern California Wildfires

In recent days, Southern California has been devastated by wildfires, causing heartbreaking losses of homes, businesses, and lives. We are profoundly grateful for the tireless efforts of first responders and volunteers who are working around the clock to combat the fires and protect our communities. Many of our Members and team have been personally affected, and we are committed to putting our values into action by offering support and resources to those in need, ensuring that we are there for everyone during this difficult time.

HELP FOR IMPACTED MEMBERS

We offer financial relief and other support options to help you during a crisis.
Please call (800) 462-8328 ext. 8059.

What if I need help with immediate expenses?

We have loan options to help you with unexpected costs. Call us at (800) 462-8328 ext. 8059 to speak to a trusted advisor.1

What if I can’t make my SchoolsFirst FCU loan payments?

We can help with select SchoolsFirst FCU loans. You may qualify to:

  • Skip or defer one or more payments.²
  • Temporarily reduce payments up to 50%³ on auto, personal and other loans.
  • Skip one or more credit card payments.⁴

What if I can’t make my SchoolsFirst FCU home loan payments?

You may be able to pause select SchoolsFirst FCU home loan payments.

Do I have access to my retirement account?

SchoolsFirst Investment Services5 financial professionals can help you look at your retirement plan distribution options. Call (800) 462-8328, ext. 4116.

Can I make an early withdrawal from my share certificates?

Yes, in the event of a disaster, we’ll waive the penalty on withdrawals you make from a share certificate before the maturity date.6

Where can I get money management advice?

We partner with GreenPath Financial Wellness™ to offer advice and financial coaching for Members.7

Resources and tips you should know about

Contact your other creditors.

If you’re worried about falling behind with your bills, contact your creditors now. They’ll usually work with you to create a payment plan if you call before any missed payments.

Avoid payday loans.

Fast-cash offers and payday loans have incredibly high interest rates. We don’t recommend these types of loans. Please reach out to us so we can help you find safe borrowing options.

Be aware of disaster scams.

Scammers will try to trick people when they’re most vulnerable. Be careful when people offer help or ask for donations via text, email, phone, online or in person.

  • Stay safe from online scams. Criminals will make fake websites and social media profiles to collect donations or offer support. They’ll ask you to fill out forms to steal your personal information and account credentials.
  • Don’t reply to texts, emails or phone calls asking for utility payments, account details or personal information. Instead, call the company from a phone number listed on their official website or your statement.
  • Don’t fall for in-person scams. Real employees will show official identification when asked. You can always call the company directly and refuse service until they’re verified.
  • Verify companies or contractors through the Better Business Bureau® or state licensing boards.
  • To verify charities, use the IRS’s Tax-Exempt Organization Search.
Phone handset in circle.
Call

Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 9 a.m. – 3 p.m.

(800) 462-8328
Locations

We offer over 70 branches in California and 30,000+ ATM locations.

FIND A BRANCH OR ATM
Not a Member?

Joining SchoolsFirst FCU is quick and easy. Apply for Membership today.

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Disclosures

Rates and programs valid as of 1/15/2025 and subject to change. All loans subject to approval. You must be a Member in good standing.

  1. All loans subject to approval.
  2. Interest will continue to accrue monthly. You won’t be charged late fees and there won’t be a negative impact on your credit. Once payments resume they will be applied to interest first. Skipped payments also result in extended maturity dates and increased total interest. Other fees may apply. If participating in Guaranteed Asset Protection (GAP) coverage, please review your disclosure as loan may not be covered beyond the original maturity date.
  3. Loans with reduced payments will continue to be serviced in accordance with your loan agreement. Interest will continue to accrue, late charges may be assessed on late payments and the loan may be reported to consumer reporting agencies. Reduced payments may result in extended maturity dates, increased total interest and a larger final payment. Other fees may apply. If participating in Guaranteed Asset Protection (GAP) coverage, please review your disclosure as loan may not be covered beyond the original maturity date.
  4. Interest will continue to accrue monthly. You won’t be charged late fees and there won’t be a negative impact on your credit.
  5. Securities are offered through LPL Financial (LPL), a registered broker-dealer (member FINRA/SIPC).

    Insurance products are offered through LPL or its licensed affiliates. SchoolsFirst Federal Credit Union and SchoolsFirst Investment Services are not registered as a broker-dealer or investment advisor.

    Registered representatives of LPL offer products and services using SchoolsFirst Investment Services, and may also be employees of SchoolsFirst Federal Credit Union. These products and services are being offered through LPL or its affiliates, which are separate entities from, and not affiliates of, SchoolsFirst Federal Credit Union or SchoolsFirst Investment Services.

    Securities and insurance offered through LPL or its affiliates are:

    Not Insured by NCUA or Any Other Government Agency Not Credit Union Guaranteed Not Credit Union Deposits or Obligations May Lose Value

    Your Credit Union (“Financial Institution”) provides referrals to financial professionals of LPL Financial LLC (“LPL”) pursuant to an agreement that allows LPL to pay the Financial Institution for these referrals.
    This creates an incentive for the Financial Institution to make these referrals, resulting in a conflict of interest. The Financial Institution is not a current client of LPL for advisory services. 
    Please visit lpl.com/disclosures/is-lpl-relationship-disclosure.html for more detailed information
  6. Certificate will be closed if its balance falls below the required minimum opening balance.
  7. GreenPath Financial Wellness is not affiliated with SchoolsFirst FCU, SchoolsFirst Investment Services or LPL Financial.