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Dear Members,

I hope you and your family are safe and well. In these past weeks and months, we have been tried and tested in ways we never imagined. We have also seen the very best in human nature: courage and grit, kindness and compassion.

The stories I hear from our Members inspire me every day. I salute our Members in the educational community, who pivoted quickly to support our children and continue to help us build our future. I’m humbled by the devotion of our Members in essential businesses who are helping keep our communities going. And of course, we all owe a tremendous debt to our first responders and medical professionals.

I know that there are so many others as well. You, our Member Heroes, are the best examples of humanity in one of our toughest moments.

We are Here to Help You Now and in the Future

As we’re all being asked to stay home except for essential needs, we want you to know nearly every service we offer in our branches is available in Online and Mobile Banking or by phone.

If you’re dealing with debt, reduced hours or a layoff, or if you just need guidance on how best to financially navigate this crisis, we are here for you. Please let us know how we can help. Visit the “Advice” tab for helpful tips and tools.

We recognize that this pandemic is driving unprecedented instability in the market. The financial impacts will most likely extend into next year. Many of us feel compelled to react to the ups and downs of financial markets, but are unsure how. In times like these, we are here to talk with you about your options. Our retirement and investment advisors are available to talk to Members about your accounts and address your concerns.

Financially Strong for You

We know these are uncertain times and we hope you find confidence in SchoolsFirst FCU’s ability to meet your needs. We have navigated significant economic challenges before. Time and again, our financial strength has positioned us to thrive well into the future and this moment will be no different.

Serving You Today

Our Branches and Contact Centers are open and available for Members who need assistance. For the fastest service, 24/7, we encourage you to take advantage of Online and Mobile Banking, including electronic deposit, payment and transfer options. Review our wide range of eServices to see how easy it is to manage your accounts.

There are many unknowns in the present moment. But one thing is certain: You are not alone. Not only are we in this together, we’re better together.

Take care of yourselves, your family and friends. As always, thank you for your continued Membership and trust in SchoolsFirst FCU. We are grateful for you.

With kindest regards,

Bill Cheney
President & CEO

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